Register yourself with Lawyerhomes.
We thank you and appreciate your service or product purchase with us on our Website www.lawyerhomes.com (hereinafter referred to as “lawyerhomes”). Please read this policy and the lawyerhomes terms and conditions carefully as they will give you important information and guidelines about your rights and obligations as our customer, with respect to any purchase or service we provide to you.
We make every effort to provide the service to you as per the specifications and timelines mentioned against each service or product purchased by you from lawyerhomes, however if, due to any reason, we are unable to provide to you the service or product you purchased from us, then you shall be entitled to a refund which shall be subject on the following situations:
The Refund shall be only considered in the event there is a clear, visible deficiency with the service or product purchased from lawyerhomes.
In the event a customer has paid for a service and then requests for a refund only because there was a change in mind, the refund shall be considered deducting a 20% restcoking fee as there is no fault, defect, or onus on lawyerhomes.
If the request for a refund has been raised 15 (fifteen) days after the purchase of a service or product has been completed and the same has been intimated and indicated via email or through any form of communication stating that the work has been completed, then, such refund request shall be deemed invalid and shall not be considered.
If the request for the refund has been approved by lawyerhomes, the same shall be processed and intimated to you via email. This refund process could take a minimum of 15 (fifteen) business days to process and shall be credited to your bank account accordingly. We shall handle the refund process with care and ensure that the money spent by you is returned to you at the earliest.
Payment, Cancellation & Refund Policy
Payment Policy
All fee has to be paid upfront before availing any paid service at Lawyerhomes.com.
Cancellation Policy
In the event of cancellation of any paid consultation for which payment has been successfully made and a confirmation number has been generated, and the consultation has not been concluded due to any avoidable / unavoidable reason(s) we must be notified of the same in writing – by an email at care@Lawyerhomes.com.
Cancellation charges will be effective from the date we receive your email. Cancellation can be requested no later than 24 hours before final delivery time / Appointment time.
Our Customer Service team will contact you within 7 business days and in cases where the Lawyer has not delivered the booked consultation, we will return your money within 15 business days from the day the request for Cancellation was received.
Any cancellation initiated from the consumer/customer side who is seeking the service will be subjected to a nominal deduction from the refund. Please note that there will be a nominal deduction (20%) in the amount refunded, payable towards online payment processing. The refund will be processed directly in your Bank / Credit Card account that was used to make the payment.
Refund Policy
In the event your request for consultation is accepted but post-payment due to unexpected and extenuating circumstances, your request for consultation is rejected or cancelled; You will be given an option of opting for another request for consultation OR will be offered a complete refund, if you so desire. The refund will be credited to your account within 15 working days.
In case your credit card/debit card/payment account has been accidentally over-charged, please notify Lawyerhomes.com of the same at the earliest. Lawyerhomes.com will refund the outstanding amount to your Payment Account within 15 working days. In the reverse scenario, if the transaction amount during payment of the fee happens to be less than the actual fee amount, Lawyerhomes.com will debit the outstanding amount from your Payment Account and notify you of the same.
It is mandatory for the users to maintain unique Transaction ID numbers, which would be provided at the time of placing a request. This number would be required to address any problems, if any.
In the majority of cases, there is NO other situation under which Lawyerhomes.com will provide a refund, except for the condition expressly mentioned above under Refund Policy. In exceptional circumstances, the Lawyerhomes.com team will work with you to reach a mutually acceptable solution. Lawyerhomes.com intends to be objective, fair and reasonable in resolving such situations in order to maintain a positive and harmonious relationship with consumers. The maximum refund amount claimable from Lawyerhomes.com cannot exceed the amount paid by the user at Lawyerhomes.com for availing the Lawyer's service(s).
No refund in any case whatsoever can be claimed from Lawyerhomes.com for the amount paid to the Lawyer directly by the user.
Any cancellation initiated from the consumer/customer side who is seeking the service will be subjected to a nominal deduction from the refund. Please note that there will be a nominal deduction (20%) in the amount refunded, payable towards online payment processing. The refund will be processed directly in your Bank / Credit Card account that was used to make the payment.